Payment and dispatch

We ship worldwide!

Shipping charges

Shipping times

All items in our online shop are in stock for immediate shipping unless otherwise marked. We send your order out on the first business day following your order (or payment if you select our pre-payment options).

Delivery times (based on our experience)

• European Union, Switzerland, Norway: 3-10 business days
• Germany, Austria: 1-5 business days
• USA: 1-2 weeks
• Canada, Australia: 2-5 weeks
• Russia (and neighboring countries), Israel: 4-8 weeks
• Rest of the world: 2-6 weeks

Terms of payment

Available payment options:

-  Prepayment via bank transfer
-  Cash on delivery (Germany & Austria only) (plus COD charges 5,90 € , furthermore, € 2,00 is incurred as delivery charges, which you must pay not to us but to the delivery company directly)
-  Payment via credit card
-  Payment via Sofort online banking (select European countries only)
-  Payment in cash at the time of collection

Further details on payment

 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract. The card will be charged by "Kraho GmbH, Austria".

In case of questions, please contact us.