Payment and dispatch
We ship worldwide!
Shipping charges
| Tracked Delivery | Germany & Austria | Europe | World |
| all orders | € 4.95 | €/£ 5.95 | € 9.95 / US$ 11.95 |
For Tracked Delivery, we always provide tracking information. Overseas delivery by Air Mail.
Shipping times
All items in our online shop are in stock for immediate shipping unless otherwise marked. We send your order out on the first business day following your order (or payment if you select our pre-payment options).
Delivery times (based on our experience)
- European Union, Switzerland, Norway: 3-10 business days
- Germany, Austria: 1-5 business days
- USA: 1-2 weeks
- Canada, Australia: 2-5 weeks
- Russia (and neighboring countries), Israel: 4-8 weeks
- Rest of the world: 2-6 weeks
Terms of payment
Available payment options:
- Prepayment via bank transfer
- Cash on delivery (Germany & Austria only) (plus COD charges 9,95 €)
- Payment via credit card
- Payment in cash at the time of collection
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract. The card will be charged by "Kraho GmbH, Austria".
In case of questions, please contact us.